FAQ
SHIPPING & DELIVERY
Orders are dispatched within 1-4 business days.
Custom orders take up to one to two weeks to dispatch.
Delivery times:
UK: 1-5 days. (Royal Mail - Tracked)
Europe: 3-10 days. (Tracked)
Rest of the world: 5-15 days. (Tracked)
If you have any concerns about your order, please email us.
SHIPPING COST
UK shipping costs have a flat rate of £4 or FREE on orders over £50.
EU shipping costs £15, and the rest of the world costs £20.
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RETURNS INFO
If you're not happy with a product/order, please email: TheElderwick@outlook.com
We don't accept returns on items that have been used.
If your items arrive damaged, please email us, and we will offer a refund or replacement for that item.​
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DO YOU STOCK WHITE SAGE?
No, we only use / stock clary sage.
I MADE A MISTAKE WITH THE ADDRESS! CAN I CHANGE IT?
That's okay, calm down. No stress.
If your order has not been dispatched we can change the address.
Email or contact us on socials.
I'M NEW WHAT SHOULD I BUY?
First I want to say welcome & brilliant question!
Spell candles are super quick and easy to use.
Be sure to check out the bestsellers page.
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CAN I USE YOUR HOME MADE PRODUCTS IF IM PREGNANT?
Be sure to check the ingredients.
Any home made items that have sage in - will be Clary Sage (Not safe to use in pregnancy.)
Please consult with your doctor before using.
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